Accessibility Statement

Our commitment to digital accessibility for all users

Last updated: June 2026

Our Commitment to Accessibility

Home Telephone ILEC, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services on the internet. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, which define requirements for designers and developers to improve accessibility for people with disabilities.

Accessibility Features Implemented

We have implemented the following accessibility features on our website:

Visual Accessibility

  • Semantic HTML: Proper heading structure and semantic markup for screen reader compatibility
  • Alt Text: Alternative text descriptions for all meaningful images
  • Color Contrast: Sufficient color contrast ratios between text and background colors
  • Resizable Text: Text can be resized without loss of content or functionality
  • Non-Text Contrast: UI components and graphical elements have adequate contrast

Keyboard Accessibility

  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Focus Indicators: Visible focus indicators on all interactive elements
  • Logical Tab Order: Logical navigation order throughout the website
  • Skip Navigation: Ability to skip repetitive navigation elements
  • No Keyboard Traps: Users can navigate away from any component using only a keyboard

Content Structure

  • Heading Hierarchy: Proper heading levels (h1-h6) used in logical order
  • Lists: Proper list markup for unordered and ordered lists
  • Tables: Data tables include proper headers and captions where applicable
  • Language: Page language specified in HTML for screen reader pronunciation

Forms and Interactive Elements

  • Form Labels: All form fields have associated labels
  • Error Identification: Form errors are clearly identified and described
  • Instructions: Form instructions provided for complex inputs
  • Focus Management: Logical focus management in interactive components

Responsive Design

  • Mobile Accessibility: Website is fully responsive and functional on mobile devices
  • Orientation Support: Content displays correctly in both portrait and landscape orientations
  • Touch Target Size: Touch targets are large enough for easy interaction

Known Accessibility Limitations

Despite our best efforts, some accessibility limitations may exist on our website. We are actively working to address these issues:

  • Third-Party Content: Some third-party content or embedded elements may not fully conform to accessibility standards. We work with third parties to improve accessibility where possible.
  • PDF Documents: Some older PDF documents may not be fully accessible. We are working to make these documents accessible or provide alternative formats upon request.
  • Multimedia Content: Video and audio content may not have captions or transcripts for all media. We are working to add these accessibility features.
  • Form Submission Feedback: Some form submission confirmations may not provide adequate feedback for screen reader users. We are improving this functionality.

If you encounter any accessibility barriers not listed above, please contact us so we can address the issue.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser accessibility features and extensions

We test our website with various assistive technologies to ensure compatibility. However, if you experience compatibility issues, please contact us.

Accessibility Testing

We regularly evaluate our website for accessibility using:

  • Automated accessibility testing tools
  • Manual keyboard and screen reader testing
  • Color contrast analyzers
  • Code reviews for accessibility compliance
  • User feedback and testing

How to Report Accessibility Issues

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: help@hometelephoneilec.com

Phone: +1 (530) 995-8255

Address: 579 Stony Landing Rd, Moncks Corner, SC 29461, USA

Please include the following information in your report:

  • The URL of the page where you encountered the issue
  • A description of the accessibility barrier
  • The assistive technology you were using (if applicable)
  • Your suggestions for improvement (optional)

We will respond to accessibility feedback within 3 business days and strive to resolve issues promptly.

Alternative Access

If you are unable to access any information on our website, please contact us using the information above. We will provide the information you need in an alternative format, such as:

  • Large print
  • Audio format
  • Electronic format (accessible PDF, Word document, etc.)
  • Braille (upon request)

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

  • Regular accessibility audits and testing
  • Training staff on accessibility best practices
  • Incorporating accessibility into our development process
  • Monitoring and addressing user feedback
  • Staying current with accessibility standards and guidelines

Standards and Guidelines

This website aims to conform to the following standards:

Contact Information

If you have questions about this accessibility statement or our accessibility efforts, please contact us:

Home Telephone ILEC, LLC

Address: 579 Stony Landing Rd, Moncks Corner, SC 29461, USA

Phone: +1 (530) 995-8255

Email: help@hometelephoneilec.com