Terms of Service

Terms and conditions for using our website and services

Last updated: January 2026

1. Acceptance of Terms

By accessing and using the Home Telephone ILEC, LLC website ("Site") and our telecommunications services ("Services"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or Services.

These Terms constitute a legally binding agreement between you and Home Telephone ILEC, LLC ("Company," "we," "us," or "our") governing your use of our Site and Services.

2. Description of Services

Home Telephone ILEC, LLC provides telecommunications services including, but not limited to:

  • Landline telephone services
  • Fiber optic internet services
  • Digital television services
  • Business telecommunications solutions
  • Security and communication systems

Our Site provides information about these services and allows users to submit inquiries and service requests. Specific terms and conditions for service subscriptions are provided in separate service agreements.

3. Eligibility

To use our Site and Services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding agreement
  • Provide accurate and complete information when requested
  • Comply with all applicable laws and regulations

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. User Responsibilities

As a user of our Site and Services, you agree to:

  • Provide accurate, current, and complete information in all forms and communications
  • Maintain the confidentiality of any account credentials
  • Promptly update your information if it changes
  • Use our Site and Services only for lawful purposes
  • Notify us immediately of any unauthorized use of your account
  • Pay all applicable fees and charges for services rendered
  • Comply with all applicable local, state, and federal laws and regulations

5. Prohibited Uses

You agree not to use our Site or Services:

  • For any unlawful purpose or in violation of any laws
  • To transmit, distribute, or post any content that is harmful, threatening, abusive, defamatory, or otherwise objectionable
  • To impersonate any person or entity or misrepresent your affiliation
  • To interfere with or disrupt the Site or Services or networks connected to them
  • To attempt to gain unauthorized access to any portion of the Site or Services
  • To transmit any viruses, worms, or other malicious code
  • To engage in any activity that would constitute a violation of intellectual property rights
  • To collect or store personal information about other users without consent
  • To send unsolicited communications or spam

6. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Home Telephone ILEC, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, modify, or distribute any content from our Site without prior written consent
  • Use our trademarks or branding without authorization
  • Reproduce, republish, or redistribute our content
  • Create derivative works based on our content

Limited, non-exclusive, non-transferable access to view and use the Site for personal, non-commercial purposes is granted to you.

7. Disclaimers

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • Our Site will be available at all times or without interruption
  • Information provided on our Site is accurate, complete, or current
  • Our Site or Services are free of errors, viruses, or other harmful components
  • Any defects will be corrected

Service availability, speeds, and features may vary based on location, infrastructure, and other factors. We do not guarantee specific results, as outcomes may vary based on individual circumstances and service availability.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOME TELEPHONE ILEC, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SITE OR SERVICES.

Our total liability for any claim arising from your use of our Site or Services shall not exceed the amount you paid, if any, for access to our Site or Services.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies, or practices of any third-party sites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

10. Termination

We reserve the right to terminate or suspend your access to our Site and Services at any time, without notice, for any reason, including but not limited to violation of these Terms. Upon termination, your right to use our Site and Services will immediately cease.

Provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property provisions, disclaimers, and limitation of liability provisions.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of our Site or Services shall be resolved in the state or federal courts located in Berkeley County, South Carolina, and you consent to the personal jurisdiction of those courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our Site with an updated "Last updated" date. Your continued use of our Site or Services after such changes constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding your use of our Site and Services and supersede any prior agreements.

15. Contact Information

If you have any questions about these Terms, please contact us:

Home Telephone ILEC, LLC

Address: 579 Stony Landing Rd, Moncks Corner, SC 29461, USA

Phone: +1 (530) 995-8255

Email: help@hometelephoneilec.com